Techncial services and support


Our extensive product range is renowned for its durability and the mechanical design integrity. As part of our after-sales support, we provide maintenance schedules and operational training either at our facility in Biggleswade (June 2024 onwards), via video call or on site. We aim to reduce potential downtime by ensuring that our customers understand the application requirements and limitations of their chosen products.

We always advise contacting our Helpline 01438 759595 immediately should an issue arise, as one of our Sensys experts may be able to troubleshoot the problem.

Services

Repairs &

    • IWAKI Products

      IWAKI Products

      All repairs to IWAKI pumps that are under warranty are managed through our dedicated service department.

      Please remember to fill out our safety form and the inspection request form, along with contacting our team before any pumps are returned.

      In the rare event of a manufacturing issue, Iwaki pumps come with a reassuring 24 month warranty.
    • Walchem Products

      Walchem Products

    • Sensorex Products

      Sensorex Products

    • Pyxis Products

      Pyxis Produtcts

    Need

    Help?

    Technical Support Hotline

    Feel free to contact our team for technical assistance while on-site or as needed by calling our hotline: 01438 759 595.

    Our team is available to troubleshoot via remote access or guide you through the implementation of the solution by telephone or video link. Feel confident calling us anytime, as we are here to provide the support you need.

    Ask the Experts

    Great companies begin with great people. At Sensys, we take pride in our highly dedicated employees and the commitment they bring to delivering outstanding solutions to our customers.

    Harness the team's expertise and know-how, boasting over 80 years of combined experience and advanced, dependable knowledge.

    Need advice? Ask the Experts

    Follow us on LinkedIn

    Sensys Ltd

    Head Office
    Unit 9 Pond Close
    Walkern Road
    Stevenage
    Hertfordshire
    SG1 3QP
    United Kingdom

    01438 759 595
    enquiries@sensys.co.uk

    Join our mailing list

    Sensys icon

    Enquire Now