Techncial services and support

Our extensive product range is renowned for its durability and the mechanical design integrity. As part of our after-sales support, we provide maintenance schedules and operational training either at our facility in Biggleswade (June 2024 onwards), via video call or on site. We aim to reduce potential downtime by ensuring that our customers understand the application requirements and limitations of their chosen products.

We always advise contacting our Helpline 01438 759595 immediately should an issue arise, as one of our Sensys experts may be able to troubleshoot the problem.


Repairs &

    • IWAKI Products

      IWAKI Products

      All repairs to IWAKI pumps that are under warranty are managed through our dedicated service department.

      Please remember to fill out our safety form and the inspection request form, along with contacting our team before any pumps are returned.

      In the rare event of a manufacturing issue, Iwaki pumps come with a reassuring 24 month warranty.
    • Walchem Products

      Walchem Products

    • Sensorex Products

      Sensorex Products

    • Pyxis Products

      Pyxis Produtcts



    Technical Support Hotline

    Feel free to contact our team for technical assistance while on-site or as needed by calling our hotline: 01438 759 595.

    Our team is available to troubleshoot via remote access or guide you through the implementation of the solution by telephone or video link. Feel confident calling us anytime, as we are here to provide the support you need.

    Ask the Experts

    Great companies begin with great people. At Sensys, we take pride in our highly dedicated employees and the commitment they bring to delivering outstanding solutions to our customers.

    Harness the team's expertise and know-how, boasting over 80 years of combined experience and advanced, dependable knowledge.

    Need advice? Ask the Experts

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    Sensys Ltd

    Head Office
    24 Vision Park
    Preston Place
    Upper Caldecote
    SG18 9GQ

    what3words: ///uptown.wisley.guests

    01438 759 595

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